Comments on: Remote Support software for free http://www.dambeck.ch/2009/04/13/remote-support-software-for-free/ Die andere Seite des Internets Tue, 27 Sep 2011 18:33:59 +0000 hourly 1 http://wordpress.org/?v=3.1 By: Janet http://www.dambeck.ch/2009/04/13/remote-support-software-for-free/comment-page-1/#comment-43575 Janet Sat, 16 Jul 2011 00:05:48 +0000 http://www.dambeck.ch/2009/04/13/remote-support-software-for-free/#comment-43575 Teamviewer is good packaged software solution for personal use. But for business users, software-based solution usually has high up-front cost because you need to have a dedicated computer to host it to avoid disruptions from other applications and extensive time to setup and maintain. You may also need to buy several licenses and pay to upgrade it from time to time. For business users, appliance-based solution may be a better alternative. Appliance has low upfront cost because it comes as a complete hardware and software bundled and pre-configured package. And there is no monthly fee. In most cases, it is also easy to deploy (plug-and-play). as for the maintenance, most of appliances have self-updating functions, so easy too. The leading remote access appliance vendors are RHUB (http://www.rhubcom.com/) and Sonicwall Teamviewer is good packaged software solution for personal use. But for business users, software-based solution usually has high up-front cost because you need to have a dedicated computer to host it to avoid disruptions from other applications and extensive time to setup and maintain. You may also need to buy several licenses and pay to upgrade it from time to time.

For business users, appliance-based solution may be a better alternative. Appliance has low upfront cost because it comes as a complete hardware and software bundled and pre-configured package. And there is no monthly fee. In most cases, it is also easy to deploy (plug-and-play). as for the maintenance, most of appliances have self-updating functions, so easy too.
The leading remote access appliance vendors are RHUB (http://www.rhubcom.com/) and Sonicwall

]]> By: Andrew Donnelly http://www.dambeck.ch/2009/04/13/remote-support-software-for-free/comment-page-1/#comment-3008 Andrew Donnelly Fri, 17 Apr 2009 13:20:40 +0000 http://www.dambeck.ch/2009/04/13/remote-support-software-for-free/#comment-3008 Hi Konrad, Mikogo allows you to share your screen for remote support. No port forwarding or firewall changes required. Just start Mikogo, get the meeting ID, and your participants can join and you can then share screens and remote keyboard and mouse control. I think you might like checking out Mikogo because it's free for commercial use: http://www.mikogo.com Cheers, Andrew The Mikogo Team Hi Konrad,

Mikogo allows you to share your screen for remote support. No port forwarding or firewall changes required. Just start Mikogo, get the meeting ID, and your participants can join and you can then share screens and remote keyboard and mouse control.
I think you might like checking out Mikogo because it’s free for commercial use: http://www.mikogo.com

Cheers, Andrew
The Mikogo Team

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